More than 9,000 customers in Kenner were without service Sunday afternoon, and the Entergy outage map showed about 9,293 customers affected in Jefferson Parish. The outage spread through the area tracked on the utility’s map, drawing crews to the scene while repairs got underway.
Entergy New Orleans outage map
An Entergy New Orleans spokesperson said crews were on the scene working to make repairs as quickly and safely as possible. The utility also said customers could use its outage map at Entergy.com or the Entergy mobile app for the latest restoration estimates.
The outage stemmed from a problem at a nearby substation, according to the information provided Sunday afternoon. That left the utility handling both the repair work and the live estimate process at the same time, with the map serving as the main place for customers to check for updates.
Jefferson Parish Sunday afternoon
The reported outages were concentrated in Kenner, within Jefferson Parish, where the count reached approximately 9,293 customers. The broader Jefferson Parish total topped 9,000 residents without power Sunday afternoon, making the incident a local outage concentrated in one part of the parish rather than a scattered disruption.
The cause of the outage remained under investigation while crews worked at the substation-linked problem. For customers in the dark, the practical step was to check Entergy’s outage tools for restoration estimates rather than wait for a separate notice.
